Terms of service

Welcome to Fox Rain Tea Co.! By placing an order or using our website, you agree to the following terms. Please read them carefully.

1. Orders & Payment

• All orders must be paid in full at the time of purchase.

• Prices are listed in Canadian dollars and are subject to change without notice.

2. Shipping

• We carefully prepare and ship all orders. Shipping times may vary depending on location.

• Once your order leaves our facility, delivery times are beyond our control.

3. Returns & Refunds

• All sales are final. We do not offer returns or refunds.

• If your order arrives damaged or there is a genuine quality issue, please contact us at info@foxraintea.ca. We will work with you to resolve the problem.

4. Product Information

• We strive to provide accurate product descriptions, pricing, and images.

• Colors, textures, or flavors may vary slightly due to the handmade nature of our products.

5. Intellectual Property

• All content on this website, including text, images, and branding, is owned by Fox Rain Tea Co. and may not be copied or used without permission.

6. Limitation of Liability

• Fox Rain Tea Co. is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.

7. Privacy

• Your personal information is used only for processing orders and communicating with you. We do not share your information with third parties, except as necessary to fulfill your order.

8. Changes to Terms

• We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.